WorldHost Inclusive Service 

Overview

The WorldHost 'Inclusive Service' programme will help employees to welcome a diverse range of people to your business or organisation and provide them with a consistent level of service befitting progressive moral, ethical and cultural attitudes

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Programme Content 

Identifying customers and their different needs

The impact of not providing accessible services

Key words and phrases

Putting yourself in someone else's place

Visible and invisible disability

Common disabilities

Disability etiquette

Re-framing disability

Inclusivity beyond disability

Gender identity

Ageing population

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Details And Pricing

Price on application Includes registration, eCertificate, WorldHost badge

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In-company programme:

One day programme

 

Number of participants per programme:

Minimum 6, maximum 12 participants 

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Linda has delivered WorldHost training for many businesses in the UK including:

London Transport Museum, Warner Leisure Hotels, Monarch Airlines, Doncaster Sheffield Airport, Carlisle Support Services, Swissport, Wembley Stadium, The Landmark, The Kia Oval, Blackpool Pleasure Beach, St Martin in the Field, Visit Scotland, Castle Howard, Mersey Travel, Thorpe Park, Drayton Manor, Norwich College, West Suffolk College, Birmingham University, Babcock, Coleg Llandrillo, Newham College, Wirral Met College, Scot Rail, Rugby Council (Rugby World Cup volunteers), Visit Kent (Olympic volunteers), LOCOG, (London 2012 Olympic Ambassadors and Volunteers). Canterbury Cathedral, Continuum Attractions

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